Privacy Policy
Review Hammer is a trade name of Perkins Digital Solutions LLC, an Ohio limited liability company, Ada, Ohio.
Effective Date: November 7, 2026 | Last Updated: November 7, 2026
1. Overview
Perkins Digital Solutions LLC, doing business as Review Hammer ("Review Hammer," "Agency," "we," "us"), is committed to protecting the privacy of our clients, their customers, and visitors to our website. This Privacy Policy explains how we collect, use, store, and protect information in connection with our website and services.
2. Information We Collect
2.1 Client Information
When you sign up for our services, we collect business name and contact information, billing and payment information (processed securely through Stripe), email address and phone number, and business address and website.
2.2 Contact Data
Client-uploaded contact data, including names, phone numbers, email addresses, and other business information stored within our platform on Client's behalf.
2.3 Platform Usage Data
Login activity and account usage, messages sent and received through the platform, appointment and calendar data, and form and survey submissions.
2.4 Technical Data
IP addresses, browser type and device information, and cookies and session data for platform functionality.
2.5 Social Media Account Data
Where social media services are enabled, Agency may access and store authorization tokens for Client's connected social media accounts (such as Facebook and Instagram) solely to enable automated posting features. Agency does not access social media accounts for any purpose beyond delivering the services outlined in Client's Service Agreement.
2.6 Domain Registrar Access
Where website services are provided and Client grants Agency access to their domain registrar account, Agency will access only the DNS settings necessary to connect Client's domain to Agency's platform. Agency does not collect, store, or use domain registrar credentials beyond this purpose.
2.7 Website Visitor Information
When you submit a form or book a call on our website, we collect the information you provide, such as your name, phone number, email address, and any SMS consent you choose to give. We use it to respond to your inquiry, schedule calls, and, if you consented, send you text messages as described in Section 7.
3. How We Use Information
We use collected information to provide, operate, and maintain our services; process payments and manage billing; send service-related communications, including invoices, receipts, and account notifications; respond to inquiries and support requests; improve and develop our platform; comply with legal obligations; and enable automated social media posting on behalf of Client where social media services are active. We do not sell, rent, or share Client data, contact data, or website visitor data with third parties for marketing purposes.
4. Client Data Responsibility
4.1 Clients are responsible for the lawful collection and use of all contact data they upload to our platform. 4.2 Clients are responsible for obtaining appropriate consent from their own customers before adding them to our platform. 4.3 Agency acts as a data processor on behalf of Clients for contact data. Clients are the data controllers responsible for their contacts' data. 4.4 Clients are responsible for maintaining access and authorization for any connected social media accounts. Agency is not responsible for data loss or service interruption resulting from a Client revoking or losing social media account access.
5. Data Storage and Security
5.1 Data is stored on secure servers through our platform provider. 5.2 Payment information is processed and stored by Stripe and is never stored directly by Agency. 5.3 We implement reasonable security measures to protect data from unauthorized access, alteration, or disclosure. 5.4 No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
6.1 Client account data is retained for the duration of the active service agreement. 6.2 Upon account termination, Clients are responsible for exporting their data before account deactivation. 6.3 Agency is not obligated to retain Client data after account deactivation and may delete it without notice. 6.4 Billing records may be retained as required by applicable law.
7. SMS Messaging and Opt-In Data
7.1 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. 7.2 Information sharing with subcontractors in support services, such as customer service, is permitted. 7.3 All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 7.4 Text messaging originator opt-in data and consent will not be shared with any third parties, except aggregators and providers of the text message services. 7.5 Anyone who opts in to receive SMS messages from Review Hammer may opt out at any time by replying STOP. After opting out, no further messages will be sent except a one-time confirmation of the opt-out. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
8. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies: Stripe (payment processing), Phone carriers (SMS delivery), Google, Yelp, Facebook (review platforms), and Facebook and Instagram (social media posting where social services are enabled). Agency is not responsible for the privacy practices of third-party services.
9. Cookies
Our website and platform use cookies and similar technologies to maintain sessions and improve functionality. You may disable cookies in your browser settings, though this may affect functionality.
10. Client Rights
Clients may request access to their account data at any time, request correction of inaccurate information, export their data at any time while their account is active, and request account deletion by canceling their service agreement.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Clients will be notified of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact
For privacy-related questions or concerns, contact Perkins Digital Solutions LLC dba Review Hammer, Ada, Ohio, support@reviewhammer.net, (419) 204-4633.
v1.2 (November 7, 2026)